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1. Any return of exchange of items will be applicable within 7 days upon receiving of item.
2. Shortage/ Wrong item received:
- Provide picture of item contents within the parcel package.
- Provide picture of the parcel package with the delivery information.
- Shipping fee will be incurred from seller end.
3. Defective item:
- Provide picture of the defective area of the received item.
- Shipping fee will be incurred from seller end.
4. Buyer’s change of mind:
- Would like to change to other available products or does not want the item anymore.
- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
- Provide picture of the item to seller end.
- Shipping fee will be incurred from buyer's end.
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