Q&A board

Question & Answer

Q & A Lists
Item Question & Answer
(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry from Jon****2019-12-02

    Hi,
    I really liked your Sportswear 76 collections.
    Would you be selling them again?
    Why is it no longer avail?

    Answer : [Re] Inquiry from Jon****

    On Qpost : Hi, thank you for contacting us. This product is out of stock but you can look for other products that we have at the moment.

    Question : [Re] Inquiry from Jon****

    Will they be in stock again soon? I prefer single colored ones.

    Answer : [Re] Inquiry from Jon****

    Thank you for your reply. We have no intention to re-stock this item at the moment. You are highly recommeded to head down to our stores to look for your items. However, there is no guarantee that our stores still have the stock at the moment.

    Question : [Re] Inquiry from Jon****

    Thanks for letting me know I could visit the store.

    Is the store at No.48 Toh Guan Road East #05-105 Enterprise Hub?

    Answer : [Re] Inquiry from Jon****

    Thank you for your reply.

    Here's the details of our store.

    Whitesands
    1 Pasir Ris Central Street 3, #01-07 White Sands Shopping Centre, Singapore 518457

    Jcube
    2 Jurong East Central 1, #01-14/15/16 Jcube, Singapore 518457

    Kinex
    11 Tanjong Katong Road, #01-51 Kinex, Singapore 437157

    IMM
    2 Jurong East Street 21, #01-53 IMM Building, Singapore 609601

    Tiong Bahru Plaza
    302 Tiong Bahru Road, #01-130 Tiong Bahru Plaza, Singapore 168732

    Eastpoint Mall
    3 Simei Street 6, #01-21/22 Eastpoint Mall, Singapore 528833

    Bukit Panjang Plaza
    1 Jelebu Road, #02-35 Bukit Panjang Plaza, Singapore 677743

    Bedok Mall
    311 New Upper Changi Road, #01-25 Bedok Mall, Singapore 467360

    Plaza Singapura
    68 Orchard Road, #03-42 Plaza Singapura, Singapore 238839

    Hope we have managed to assist you. Wish you have a pleasant day ahead.

  • Question : Inquiry for the item from mjs****2019-11-18

  • Question : Inquiry for the item from chu****2019-09-01

  • Question : Inquiry related delivery from chu****2019-08-23

  • Question : Inquiry for the item from etc****2019-07-18

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Surfers Paradise - Surfs Sport Waist Pouch
Surfers Paradise - Surfs Sport Waist Pouch
Item Q&A
  • Question : Inquiry for the item from wen****2019-12-02

    Hi, when is 103 black restocking ? Thks

    Answer : [Re] Inquiry for the item from wen****

    On Qpost : Hi, thank you for contacting us. We have no intention to reorder for this item. You can look for other products we have at the moment. Thank you.

  • Question : Inquiry for the item from ede****2018-12-14

Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry related cancel and refund from jer****2019-08-29

    Hello it has been almost 3 weeks since I’ve placed my order. And since then I have received 2 times information from you saying that the order was out of stock and I’ve replied. However, I have not received any response to my replies. Please refer to the correspondes attached. Due to all these troubles and the delayed, I would like to cancel my order and request for a full refund. Appreciate your prompt reply. Thank you.

    Answer : [Re] Inquiry related cancel and refund from jer****

    Hi customer, we have provided you with an refund as requested.

    Question : [Re] Inquiry related cancel and refund from jer****

    Noted with thanks. May I know how will I received the refund?

    Answer : [Re] Inquiry related cancel and refund from jer****

    Hi how do u refund?

    Question : [Re] Inquiry related cancel and refund from jer****

    Hi customer, we will be refunding through Qoo10. The status on our end your order is cancelled, refunded as well. Please check and contact Qoo10 for more information.

  • Question : Inquiry related delivery from rme****2019-08-22

  • Question : Inquiry related delivery from rme****2019-08-28

  • Question : Inquiry for the item from moo****2019-08-07

  • Question : Inquiry for the item from how****2019-08-06

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Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from jun****2019-07-28

    hi is this unisex or male tee

    Answer : [Re] Inquiry for the item from jun****

    Hi Customer, it is a Men's Sportwear Top.

Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry from chr****2019-06-22

    Hi,
    Unable to use the 20% discount coupon provided by your store. Please help.

    Answer : [Re] Inquiry from chr****

    Please check with Qoo10 staff. It is an technical issue.

  • Question : Inquiry for the item from ng_****2018-02-02

  • Question : Inquiry for the item from vin****2017-12-24

  • Question : Sizes2017-12-12

  • Question : Inquiry for the item from otr****2017-12-10

(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
Item Q&A
  • Question : Inquiry for the item from Mh5****2019-05-31

    Hi is this tshirt pure 100% cotton?

    Answer : [Re] Inquiry for the item from Mh5****

    Hi Customer,

    Yes it is.

    Question : [Re] Inquiry for the item from Mh5****

    Ok thank you.

    Answer : [Re] Inquiry for the item from Mh5****

    .

Sportswear 83 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 83 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from mar****2019-03-02

    Secret Inquiry

    Answer : [Re] Inquiry for the item from mar****

    Secret Inquiry

  • Question : Inquiry for the item from fre****2019-02-11

  • Question : Inquiry related delivery from guo****2018-04-10

  • Question : Inquiry from ter****2018-03-30

  • Question : Inquiry for the item from ade****2018-01-06

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Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from ale****2018-11-28

    Hi for shoulder from left point to right point how many cm for sizeM and L? Thanks.

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    M - 46cm
    L - 48cm

    *Do allow 1-2cm difference*

    Thank you

    Question : [Re] Inquiry for the item from ale****

    Noted thx.

    Answer : [Re] Inquiry for the item from ale****

    Most Welcome

  • Question : Inquiry related delivery from aav****2018-11-14

  • Question : Inquiry for the item from chu****2018-09-13

  • Question : Inquiry for the item from mjs****2018-05-14