Q&A board

Question & Answer

Q & A Lists
Item Question & Answer
(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry related delivery from chu****2019-08-23

    Hi,
    I ordered on 19th Aug. Why until now still under
    Shipping requested

  • Question : Inquiry for the item from etc****2019-07-18

  • Question : Inquiry for the item from jas****2019-06-28

  • Question : Inquiry related delivery from 234****2019-06-24

  • Question : Inquiry for the item from keo****2019-05-23

Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry related delivery from rme****2019-08-22

    Hi,

    Cart no. : 128883550 ( Incomplete Items received)

    Package received (1 pack), however items incomplete.
    Please check this. I only received 4 items. Supposed to be 7 items

  • Question : Inquiry for the item from moo****2019-08-07

  • Question : Inquiry for the item from how****2019-08-06

  • Question : Inquiry for the item from tru****2019-08-06

  • Question : Inquiry related delivery from 242****2019-08-06

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(NEW IN!) Surfers Paradise 009 - Unisex Sports Slides
(NEW IN!) Surfers Paradise 009 - Unisex Sports Slides
Item Q&A
  • Question : Inquiry related delivery from rme****2019-08-22

    Hi,

    Cart no. : 128883550 ( Incomplete Items received)

    Package received (1 pack), however items incomplete.
    Please check this. I only received 4 items. Supposed to be 7 items.

  • Question : Inquiry related delivery from lee****2019-08-17

Sportswear 237 – Ladies Sports Shorts
Sportswear 237 – Ladies Sports Shorts
Item Q&A
Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from jun****2019-07-28

    hi is this unisex or male tee

    Answer : [Re] Inquiry for the item from jun****

    Hi Customer, it is a Men's Sportwear Top.

Sportswear 235 – Ladies Sports Shorts
Sportswear 235 – Ladies Sports Shorts
Item Q&A
  • Question : Inquiry for the item from lum****2019-07-24

    Is this suitable for swimming?

    Answer : [Re] Inquiry for the item from lum****

    Hi, thank you for your interest in our product!

    I am checking with my team and will reply to you soon!
    (Jul 26, 2019 15:40)

    Hi Customer, Definitely suitable if you prefer. However, the material differs from Swimwear.
    (Jul 29, 2019 12:51)

Sportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from etc****2019-07-18

    Secret Inquiry

    Answer : [Re] Inquiry for the item from etc****

    Secret Inquiry

  • Question : Inquiry for the item from son****2019-07-17

  • Question : Inquiry for the item from nra****2019-07-13

  • Question : Inquiry for the item from fre****2019-01-18

  • Question : Inquiry related return and exchange from jov****2019-01-05

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Sportswear 76 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt with Earpiece Wire Loop
Sportswear 76 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt with Earpiece Wire Loop
Item Q&A
  • Question : Inquiry related delivery from 242****2019-06-29

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from 242****

    Secret Inquiry

  • Question : Inquiry for the item from vir****2019-06-22

  • Question : Inquiry for the item from pat****2018-08-14

  • Question : Inquiry for the item from fio****2018-04-07

  • Question : Inquiry for the item from hen****2018-04-05

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Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry from chr****2019-06-22

    Hi,
    Unable to use the 20% discount coupon provided by your store. Please help.

    Answer : [Re] Inquiry from chr****

    Please check with Qoo10 staff. It is an technical issue.

  • Question : Inquiry for the item from ng_****2018-02-02

  • Question : Inquiry for the item from vin****2017-12-24

  • Question : Sizes2017-12-12

  • Question : Inquiry for the item from otr****2017-12-10

Sportswear 036 – Ladies Sports Top
Sportswear 036 – Ladies Sports Top
Item Q&A
  • Question : Inquiry for the item from hui****2019-06-12

    Is this a compression top?

    Answer : [Re] Inquiry for the item from hui****

    Hi Customer, it is not a compression top.

(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
Item Q&A
  • Question : Inquiry for the item from Mh5****2019-05-31

    Hi is this tshirt pure 100% cotton?

    Answer : [Re] Inquiry for the item from Mh5****

    Hi Customer,

    Yes it is.

    Question : [Re] Inquiry for the item from Mh5****

    Ok thank you.

    Answer : [Re] Inquiry for the item from Mh5****

    .

Sportswear 031 – Ladies Sports Top
Sportswear 031 – Ladies Sports Top
Item Q&A
  • Question : Inquiry for the item from bot****2019-04-22

    Hi,

    Is the sports top come with built in bra? Thk u.

    Answer : [Re] Inquiry for the item from bot****

    Hi Value Customer,
    There is no built in bra.
    Happy Shopping!

Sportswear 014 – Ladies Sports Jacket
Sportswear 014 – Ladies Sports Jacket
Item Q&A
  • Question : Inquiry for the item from tet****2019-03-21

    Hi, is the Grey Jacket still available? Any M or L left?

    Answer : [Re] Inquiry for the item from tet****

    Hi, the stock will not be replenished anytime soon.

  • Question : Inquiry for the item from ain****2018-09-16

Sportswear 005 - Ultimate performance Quick Dry Jacket
Sportswear 005 - Ultimate performance Quick Dry Jacket
Item Q&A
  • Question : Inquiry for the item from ezk****2019-03-10

    Hi, will you be updating the stock anytime soon? Or any other long sleeve types

    Answer : [Re] Inquiry for the item from ezk****

    Hi. Not anytime soon for our Qoo10 platform. You may check our shops to browse the whole range of our products. Locations are Jcube, White Sands, Plaza Singapura, Westgate

  • Question : Inquiry from gpn****2018-04-09

Sportswear 116 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 116 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from ss_****2019-02-16

    Hi, is black M available?

    Answer : [Re] Inquiry for the item from ss_****

    Hi,

    Nope, it is not available at the moment.

    Thank you

  • Question : Inquiry related delivery from ss_****2019-01-29

  • Question : Inquiry for the item from mic****2018-11-13

  • Question : Corporate Order2018-02-25

  • Question : Inquiry from tce****2017-12-13

SPMAX Men’s Printed Shorts163
SPMAX Men’s Printed Shorts163
Item Q&A
  • Question : Inquiry for the item from gri****2019-01-19

    Is the shorts with side pockets? If yes, is it with zip. Pls advice. Tk u

    Answer : [Re] Inquiry for the item from gri****

    Hi,

    Yes there is side pocket but there were no zip.

    Thanks

  • Question : 关于商品Leo****会员的咨询。2018-10-10

  • Question : Inquiry for the item from pre****2018-08-05

Surfers Paradise - Surfs Sport Waist Pouch
Surfers Paradise - Surfs Sport Waist Pouch
Item Q&A
  • Question : Inquiry for the item from ede****2018-12-14

    When is black 103 restocking

    Answer : [Re] Inquiry for the item from ede****

    Hi,

    I will check and get back to you

    Thank You

Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from ale****2018-11-28

    Hi for shoulder from left point to right point how many cm for sizeM and L? Thanks.

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    M - 46cm
    L - 48cm

    *Do allow 1-2cm difference*

    Thank you

    Question : [Re] Inquiry for the item from ale****

    Noted thx.

    Answer : [Re] Inquiry for the item from ale****

    Most Welcome

  • Question : Inquiry related delivery from aav****2018-11-14

  • Question : Inquiry for the item from chu****2018-09-13

  • Question : Inquiry for the item from mjs****2018-05-14

Sportswear 125 - Ultimate performance Quick Dry Short-Sleeved T-shirt
Sportswear 125 - Ultimate performance Quick Dry Short-Sleeved T-shirt
Item Q&A
  • Question : Inquiry for the item from ybs****2018-12-10

    Can ship by Sing post like last time? Sing post put in mailbox so can deliver when no one home. Qexpress need someone to be at home to receive. Thanks

    Answer : [Re] Inquiry for the item from ybs****

    Hi,

    Thanks for your feedback. We will consider putting it back.

    Thank You

  • Question : printing service2018-10-12

  • Question : Inquiry for the item from jsk****2018-09-25

  • Question : Inquiry for the item from nat****2018-09-20

Sportswear 130 - Ultimate performance Quick Dry Short-Sleeved T-shirt
Sportswear 130 - Ultimate performance Quick Dry Short-Sleeved T-shirt
Item Q&A
  • Question : Inquiry for the item from ter****2018-11-07

    will the black be restocked?

    Answer : [Re] Inquiry for the item from ter****

    Hi,

    We only have 2pcs of Black L left.

    Question : [Re] Inquiry for the item from ter****

    will M size be restocked?

    Answer : [Re] Inquiry for the item from ter****

    Hi,

    We are not intending to restock old stock as we are coming out with new designs soon. Please keep a look out for it.

    Thank You

  • Question : Inquiry for the item from joh****2018-08-07

  • Question : Inquiry related delivery from joa****2018-05-05

  • Question : Never receive item2018-03-16

  • Question : Inquiry for the item from lia****2018-02-09

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Sportswear 112 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 112 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Is the cutting suitable for lady?2018-10-26

    hi, is the cutting suitable for lady?

    Answer : [Re] Is the cutting suitable for lady?

    Hi,

    This design is meant for the men.
    We do have some apparels that is meant for the ladies, maybe you would like to look in that ?

    Thank You

  • Question : how do I select normal Singpost shipping?2018-09-07

  • Question : Inquiry for the item from sur****2017-11-28

Sportswear 122 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 122 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from sco****2018-09-03

    Hi! Will u restock for ocean blue size S?

    Answer : [Re] Inquiry for the item from sco****

    Hi,

    Thank You for your enquiry. Unfortunately, we will not be replenishing our stock for this design. Hope this clarifies! :)

    Regards,
    Surfers Paradise

  • Question : Extras2018-05-08

  • Question : Inquiry for the item from fsg****2018-04-26

  • Question : Item too big2018-04-01

  • Question : Size too big2018-03-30