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Question & Answer

Q & A Lists
Item Question & Answer
(NEW IN!) Surfers Paradise 234 – Graphic Cotton Tee
(NEW IN!) Surfers Paradise 234 – Graphic Cotton Tee
Item Q&A
  • Question : Inquiry for the item from Che****2019-10-16

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Che****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Che****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Che****

    Secret Inquiry

Surfers Paradise - Surfs Sport Sling Bag
Surfers Paradise - Surfs Sport Sling Bag
Item Q&A
  • Question : Inquiry for the item from Jql****2019-07-31

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Jql****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Jql****

    Secret Inquiry

  • Question : Inquiry for the item from Spi****2019-09-04

  • Question : Inquiry for the item from peh****2019-08-02

  • Question : Inquiry for the item from Spi****2019-07-29

  • Question : Inquiry for the item from Spi****2019-06-23

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(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
(NEW IN!)Sportswear 183 – Ultimate Performance Dri-Fit Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from chu****2019-09-01

    Secret Inquiry

    Answer : [Re] Inquiry for the item from chu****

    Secret Inquiry

  • Question : Inquiry related delivery from chu****2019-08-23

  • Question : Inquiry for the item from etc****2019-07-18

  • Question : Inquiry for the item from jas****2019-06-28

  • Question : Inquiry related delivery from 234****2019-06-24

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Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 160 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry related cancel and refund from jer****2019-08-29

    Hello it has been almost 3 weeks since I’ve placed my order. And since then I have received 2 times information from you saying that the order was out of stock and I’ve replied. However, I have not received any response to my replies. Please refer to the correspondes attached. Due to all these troubles and the delayed, I would like to cancel my order and request for a full refund. Appreciate your prompt reply. Thank you.

    Answer : [Re] Inquiry related cancel and refund from jer****

    Hi customer, we have provided you with an refund as requested.

    Question : [Re] Inquiry related cancel and refund from jer****

    Noted with thanks. May I know how will I received the refund?

    Answer : [Re] Inquiry related cancel and refund from jer****

    Hi how do u refund?

    Question : [Re] Inquiry related cancel and refund from jer****

    Hi customer, we will be refunding through Qoo10. The status on our end your order is cancelled, refunded as well. Please check and contact Qoo10 for more information.

  • Question : Inquiry related delivery from rme****2019-08-22

  • Question : Inquiry related delivery from rme****2019-08-28

  • Question : Inquiry for the item from moo****2019-08-07

  • Question : Inquiry for the item from how****2019-08-06

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(NEW IN!) Surfers Paradise 009 - Unisex Sports Slides
(NEW IN!) Surfers Paradise 009 - Unisex Sports Slides
Item Q&A
  • Question : Inquiry related delivery from Sou****2019-08-25

    Hi seller I've placed an order a few days back and was wondering when the item would be shipped out ?

    Answer : [Re] Inquiry related delivery from Sou****

    Hi customer, may i know what is your order number so that we can check better with you?

  • Question : Inquiry related delivery from rme****2019-08-22

  • Question : Inquiry related delivery from lee****2019-08-17

Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 157 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from jun****2019-07-28

    hi is this unisex or male tee

    Answer : [Re] Inquiry for the item from jun****

    Hi Customer, it is a Men's Sportwear Top.

Sportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from etc****2019-07-18

    Secret Inquiry

    Answer : [Re] Inquiry for the item from etc****

    Secret Inquiry

  • Question : Inquiry for the item from son****2019-07-17

  • Question : Inquiry for the item from nra****2019-07-13

  • Question : Inquiry for the item from fre****2019-01-18

  • Question : Inquiry related return and exchange from jov****2019-01-05

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Sportswear 76 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt with Earpiece Wire Loop
Sportswear 76 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt with Earpiece Wire Loop
Item Q&A
  • Question : Inquiry related delivery from 242****2019-06-29

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from 242****

    Secret Inquiry

  • Question : Inquiry for the item from vir****2019-06-22

  • Question : Inquiry for the item from pat****2018-08-14

  • Question : Inquiry for the item from fio****2018-04-07

  • Question : Inquiry for the item from hen****2018-04-05

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Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 115 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry from chr****2019-06-22

    Hi,
    Unable to use the 20% discount coupon provided by your store. Please help.

    Answer : [Re] Inquiry from chr****

    Please check with Qoo10 staff. It is an technical issue.

  • Question : Inquiry for the item from ng_****2018-02-02

  • Question : Inquiry for the item from vin****2017-12-24

  • Question : Sizes2017-12-12

  • Question : Inquiry for the item from otr****2017-12-10

(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
(NEW IN!) Surfers Paradise 034 – Basic Cotton Logo Tee
Item Q&A
  • Question : Inquiry for the item from Mh5****2019-05-31

    Hi is this tshirt pure 100% cotton?

    Answer : [Re] Inquiry for the item from Mh5****

    Hi Customer,

    Yes it is.

    Question : [Re] Inquiry for the item from Mh5****

    Ok thank you.

    Answer : [Re] Inquiry for the item from Mh5****

    .

Sportswear 83 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 83 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from mar****2019-03-02

    Secret Inquiry

    Answer : [Re] Inquiry for the item from mar****

    Secret Inquiry

  • Question : Inquiry for the item from fre****2019-02-11

  • Question : Inquiry related delivery from guo****2018-04-10

  • Question : Inquiry from ter****2018-03-30

  • Question : Inquiry for the item from ade****2018-01-06

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Sportswear 116 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 116 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from ss_****2019-02-16

    Hi, is black M available?

    Answer : [Re] Inquiry for the item from ss_****

    Hi,

    Nope, it is not available at the moment.

    Thank you

  • Question : Inquiry related delivery from ss_****2019-01-29

  • Question : Inquiry for the item from mic****2018-11-13

  • Question : Corporate Order2018-02-25

  • Question : Inquiry from tce****2017-12-13

Surfers Paradise Men / Ladies Slides
Surfers Paradise Men / Ladies Slides
Item Q&A
  • Question : Inquiry related return and exchange from rac****2018-12-09

    Hi seller. I just received the sandals but it seems smaller than the usual size42. Can I make a change to size43? Please send me ur address and timing for change too thanks

    Answer : [Re] Inquiry related return and exchange from rac****

    Hi,

    As attached is the address of our warehouse for exchange.

    Thank You

    Question : [Re] Inquiry related return and exchange from rac****

    Whats your operating hours?

    Answer : [Re] Inquiry related return and exchange from rac****

    Our operation hours will be from Mon – Fri, 9am to 6pm and Sat, 9am to 1pm.

  • Question : 关于商品tec****会员的咨询2018-11-24

  • Question : Inquiry for the item from Lia****2018-11-22

  • Question : Inquiry for the item from zul****2018-11-17

Surfers Paradise - Surfs Sport Waist Pouch
Surfers Paradise - Surfs Sport Waist Pouch
Item Q&A
  • Question : Inquiry for the item from ede****2018-12-14

    When is black 103 restocking

    Answer : [Re] Inquiry for the item from ede****

    Hi,

    I will check and get back to you

    Thank You

Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 114 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Inquiry for the item from ale****2018-11-28

    Hi for shoulder from left point to right point how many cm for sizeM and L? Thanks.

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    M - 46cm
    L - 48cm

    *Do allow 1-2cm difference*

    Thank you

    Question : [Re] Inquiry for the item from ale****

    Noted thx.

    Answer : [Re] Inquiry for the item from ale****

    Most Welcome

  • Question : Inquiry related delivery from aav****2018-11-14

  • Question : Inquiry for the item from chu****2018-09-13

  • Question : Inquiry for the item from mjs****2018-05-14

Sportswear 112 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Sportswear 112 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
Item Q&A
  • Question : Is the cutting suitable for lady?2018-10-26

    hi, is the cutting suitable for lady?

    Answer : [Re] Is the cutting suitable for lady?

    Hi,

    This design is meant for the men.
    We do have some apparels that is meant for the ladies, maybe you would like to look in that ?

    Thank You

  • Question : how do I select normal Singpost shipping?2018-09-07

  • Question : Inquiry for the item from sur****2017-11-28